Website maintenance · WordPress, Builder.io, Contentful
Website maintenance with a team behind it.
Launching a site is a project. Keeping it fast, secure and up to date is a habit. We run that habit for you on a small monthly retainer, with a named project manager who knows your site and a team that ships the fixes.
- Updates, security patches, backups and uptime checks
- Content changes, new pages and web engineering, done in days
- One project manager and one monthly report, no ticket queue
- AI automation for the busywork around your site
Web teams for Afterpay, Ovolo Hotels and Guardian Childcare
Tell us about your site
A person replies the same working day.
Teams we ally with
The story most websites know
Launch day is the best your site will ever look, unless someone looks after it.
- 01
It launches
Fast, on brand, every form working. The agency hands over and moves on to its next project.
- 02
It drifts
Plugins fall behind. A form stops sending. Marketing wants a page nobody knows how to build, so it waits.
- 03
Someone owns it
A small retainer and a project manager who knows the site. Updates happen, requests get done, and you hear about problems before your customers do.
- DoneCore and plugin updates, tested on staging firstWeek 1
- DoneBooking form fixed after a third party API changeWeek 1
- DoneNew campaign landing page built from existing componentsWeek 2
- DoneImage weight cut, page speed back in the greenWeek 3
- In progressNew location pages for the content teamWeek 4
Health
One small change, two ways
From a quote and a queue to done this week.
- Find a developer
- Explain the site
- Quote
- Wait
- Live
- Message your PM
- Build
- Review
- Live
Web engineering and AI automation
The same retainer can take the busywork off your team too.
A lot of website work is repetitive: checking pages, moving content, chasing broken links, compiling the monthly numbers. Our engineers build automations for it, using AI where it helps, inside the tools your team already uses.
Content operations
Drafts, translations and page updates prepared automatically, then checked by a person before they go live.
Site checks
Automated sweeps for broken links, missing tags, slow pages and accessibility issues, with fixes queued for the team.
Reporting
Traffic, leads and site health pulled into one report that arrives on its own each month.
Lead handling
Form enquiries routed, enriched and sent to the right person in your CRM and Slack the moment they land.
Where we have done it
Afterpay
We have been part of Afterpay's team since 2020, and today we keep its websites running across its markets: retainers for the consumer and business sites on Builder.io, landing pages, a global reskin and accessibility work.
- 2020working with Afterpay since
- 9,000+hours of web engineering in the last two years
Not many agencies quite literally help you extend your team. Diji has not just been an agency partner to fulfil needs, they've been a strategic ally who builds solutions.Joe Ahn, Growth Marketing Lead
Ovolo Hotels
We have worked with Ovolo, an independent lifestyle hotel group across Australia and Hong Kong, since 2018. Alongside search and paid media, we ran a monthly web maintenance retainer on ovolohotels.com, a WordPress site that has to take bookings every hour of every day.
Read the Ovolo story
Guardian Childcare
Guardian runs early learning centres across Australia, and its website is where families find a centre and book a tour. We started with a web audit, then ran a monthly web services retainer on its WordPress site, with a project manager working directly with Guardian's team and support for its Rumpus Room site too.
How we compare
More than a hosting care plan, less than a full-time hire.
| What you get | Dijitally | Freelancer | Hosting care plan |
|---|---|---|---|
| Updates, backups and security patches | Yes | When they can | Yes |
| New pages and small builds | Yes | Yes | No |
| A project manager who knows your site | Yes | No | No |
| Design, SEO and engineering in one team | Yes | Rarely | No |
| Cover when someone is sick or on leave | Yes | No | Yes |
| WordPress, Builder.io and Contentful | Yes | Usually one | Usually WordPress |
What a retainer covers
Everything your site needs after launch day.
Keep it running
Core, theme and plugin updates, backups, uptime and security monitoring, tested before they go live.
Keep it moving
Content changes, new pages, landing pages and small features, without a new quote each time.
Keep it fast
Page speed, Core Web Vitals and technical SEO checks, fixed rather than just reported.
Take it over
Sites someone else built. We start with an audit, document what we find and fix what matters first.
Grow it
When a bigger project comes up, the team that already knows your site can build it.
Questions we get asked
Do you do AI automation work?
Yes. It usually starts small, inside an existing retainer: one repetitive task automated, measured, then the next.
Which platforms do you maintain?
WordPress, Builder.io and Contentful, plus the Next.js and Vercel setups that often sit around them.
Can you look after a site you did not build?
Yes, most of our maintenance clients came to us that way. We start with a short audit so we both know what we are taking on.
How big does a retainer need to be?
Small is fine. We size it to the work you actually have, and review it with you as that changes.
Who do we deal with day to day?
One project manager, who knows your site and your team. You send requests to them, not to a queue.
Where are you based?
Sydney, working across Australia, New Zealand, Singapore, Hong Kong, the USA, the UK and Ireland.
When you need more than maintenance
The team that knows your site can grow it too.
SEO
Technical SEO, content and the new work of being recommended in AI answers, not just mentioned.
Performance media
Google Ads, paid social and metasearch, measured on revenue and leads.
CRM and email
Lifecycle programs, automation and email templates, in platforms like Marketo and HubSpot.
Design and creative
Campaigns, design systems and the assets your pages need.
Embedded teams
Engineers, designers and marketers inside your team on one monthly cost. Headcount without the headache.
Tell us about the site that needs looking after.
WordPress, Builder.io or Contentful. We will come back with what we would check first and who you would work with.
Talk to us